Miracle on Ice
While our entire experience was great, my twins had their most enjoyable time ice skating. The fact that they could ( and did) skate for hours, met wonderful new friends, talked and laughed with great Hotel staff, made this a very worthwhile and enjoyable trip. Parents could relax at the cafe above rink and enjoy food and drinks, watch TV, talk, while kids skated safely just below. I don't remember when we've had a more relaxing and fun filled vacation.
We had rented a condo with an oceanview. 2 bed rooms: one with 2 queen beds the other with a king size bed. Our every need was taken care of. Needed information Mary at the front desk was there to help. All the front desk staff were pleasant and helpful. Restaurant dinner wss delicious. So much food and a gain staff was so nice. Thank you everyone for the best vacayion. My family snd I had the best time.
Great place to stay in OC
As soon as we walked in, we were greeted with a big smile by Vicki in the front desk. She's great at her job. Super friendly and helpful. Then we went to our room. Spacious, clean and with a beautiful view. My husband accidentally dropped a bottle on the floor and it shattered. He went to ask for a broom. He talked to Eli the housekeeper. Instead of handing him the broom so we could clean the mess ourselves, she stopped what she was doing and insisted on cleaning it for us. She is super friendly and helpful. We will definitely recommend this hotel to our family and friends. Keep up the great work Eli and Vicki! Your customers service skills are on point!
Great Place & Stuff
It is very nice place for Holiday. We had unforgattable 3 days in this hotel. Clean Rooms, warm stuff! Thank you very much for offering us such a nice Holiday! Especially, special thanks to Mr. Christopher...
Customer Service was excellence.
Manager Mike was so wonderful. First time visit to Tidelands Hotel,after talking to Mike he made us feel so comfortable and such a joy to talk too . The office was very clean. We loved our room and the staff was wonderful and very helpful.Thank you for such a wonderful welcome you gave us during our stay.We would recommend this hotel to all our family and friends, after our first day we called a friend and told them this was a nice place to stay and they booked a room the next day and they also loved the room and the great service they received.Hope to see you next year.